General Troubleshooting

iPhone and iPad Troubleshooting
If you run in to any trouble on your iPhone or iPad the following steps should get you up and running again:  1) Ignition Confirm that your engine is o...
Tue, 4 Feb, 2020 at 11:57 AM
Android Troubleshooting
If you run in to any trouble on your Android Phone or Tablet the following steps should get you up and running again:   1) Ignition Confirm that your eng...
Tue, 4 Feb, 2020 at 11:58 AM
Update Failure - Solid Red Light
If your BlueDriver lights up solid red immediately after you plug it in this indicates it is in firmware recovery mode. Typically this will happen if your p...
Tue, 4 Feb, 2020 at 11:58 AM
Resetting Android App Data
On some newer versions of Android (especially 8.0+) not all configuration files are removed when deleting an app. Because of this, reinstalling an app may n...
Wed, 8 Jan, 2020 at 3:56 PM
App Scans Engine Automatically - No Enhanced Options
If the app runs an engine-light-only scan automatically after pressing Read Codes this can mean one of three things: Your vehicle make does not currently ...
Tue, 4 Feb, 2020 at 11:58 AM
Understanding LED Colors
When you plug in your BlueDriver you may see your LED do one of four things:   Solid Blue A solid blue light appears when you plug in your BlueDriver an...
Tue, 4 Feb, 2020 at 11:59 AM